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Shipping: When you place an order, please choose a shipping method and pay the order including the shipping free.We do not guarantee delivery time on all international shipment due to difference in customs clearing times in individual countries, which may affect how quickly your product is inspected. Buyers' Information: If you do not receive your item on time, please ask us to extend the goods receiving time. Thank you for your understanding. Feedback: If you are satisfied with your transaction with us, please leave your positive feedback.Before leaving any negative or neutral feedback please let us have a chance to assist you in any problems that you may encounter. Negative and neutral feedback will damage our motivation in providing you excellent customer service and no help to solve any transaction problem. Payment • Escrow accept. • When buying on AliExpress, your payments are protected by Escrow. Track your order at any stage of deliver online and feel secure that payment will only be released to the supplier after you confirm receipt of your order. With Escrow, your credit card details are never exposed. Customer service: 1.If you have any questions, Please contact with us via Trademanager message or our customer service e-mail. Please be advised that emails will be replied by our customer services officers Mon. - Fri. 11:00 - 20:00 (Excluding Weekends and Public Holidays) ? You may expect to receive a response to your inquiry within 24 hours. (Excluding Weekends and Public holidays) 2.Feedback Policy We will leave positive feedback to buyer as soon as buyer confirm the order on default. We highly appreciate that you can contact with us before you leaving Negative feedback or Neutral feedback .We will offer you a satisfied solution.
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Shipping, There are two key factors which will affect the time you receive your items.
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Return Policy: If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
Seller Service: On-time Delivery, If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).
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Full Refund, if you don't receive your order
You will get a full refund if your order does not arrive within the delivery time promised by the seller.
Full or Partial Refund, if the item is not as described
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